Shipping & Return Policy

Shipping policy

 All orders shall be processed within 3-5 business days. Once the order has been dropped off with the shipper, we are unable to track the progress unless it is a service that has been paid for by you. Please note that delivery rates reflected on the website are determined by the shipper, calculated based on weight, distance to travel, and dimensions of the package. All packages for delivery will be shipped through Canada Post, unless stated otherwise. We may, on occasion, use a local delivery company for deliveries within Winnipeg. 

Return policy

All sales are final. We do not accept returns or provide exchanges. 

Please contact us if you have an issue with your order, or email us at monsoonmemorieswpg@gmail.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.